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Shipping Policy – L&X Chinese Jewelry

Thank you for choosing L&X Chinese Jewelry. We are committed to delivering your unique ethnic-style bracelets to you securely and efficiently. Please review our shipping policy below for details on processing times, delivery methods, and international orders.

1. Processing Time

All orders are processed and prepared for shipment within 1-5 business days (Monday to Friday, excluding public holidays) after payment is confirmed.

2. Shipping Methods & Carriers

We ship internationally using reliable express courier services: FedEx, DHL, and UPS.
The specific carrier and service level may be chosen based on your destination to ensure the best balance of speed and cost. We do not offer standard postal shipping for these international orders.

3. Order Tracking

Once your order is shipped, you will receive a shipping confirmation email that includes your tracking number and a link to the carrier’s website.
You can use this tracking number to monitor your package’s real-time shipping status from our warehouse to your delivery address.

4. Shipping Destinations & Times

We ship worldwide. Please note that transit times vary significantly depending on the destination country and any customs processing.
As a general estimate, once shipped, delivery typically takes:
- 5-10 business days for most international destinations.
- Please note that these are estimates, and delays due to customs inspections or local carrier issues are possible.

5. Shipping Costs

Shipping costs are calculated automatically at checkout based on your delivery address, package weight, and the selected courier service.
Any promotions regarding free or discounted shipping will be clearly advertised on our website.

6. Customs, Duties, and Import Taxes

Important: For all international orders, the recipient is responsible for paying any applicable customs duties, import taxes, or brokerage fees levied by the destination country.
These fees are not included in the product price or shipping cost we charge. We cannot predict or control these charges, as they are determined by your local authorities.
Please contact your local customs office for more information on potential fees before placing your order.

7. Damaged or Lost Packages

We ensure all packages are securely packed. However, if your package is lost in transit or arrives damaged, please contact us at flj14778558012@gmail.com within 7 days of the estimated delivery date.
We will work with the shipping carrier to initiate an investigation and resolve the issue for you promptly.