Shipping & Return Policy

Shipping Policy

We are committed to providing you with efficient and reliable delivery services. After receiving your order, we will process and arrange shipment within 1-3 business days，.

Order Tracking:
- After dispatch, you will receive a unique tracking number via email
- Using this number, you can monitor your package's real-time shipping status online at any time

Delivery Services:
- We use internationally recognized courier services: **DHL, FedEx, and UPS**
- Standard delivery covers most global regions
- Door-to-door delivery is available in most areas
- In some regions, packages may be delivered to designated pickup points for your convenience

Delivery Timeframes:
Delivery times vary by destination, typically:
- North America: 3-7 business days
- Europe: 5-10 business days
- Asia and other regions: 7-15 business days
Actual delivery times may vary due to customs clearance, weather conditions, or local logistics situations

Return Policy

We offer a **30-Day Worry-Free Return Guarantee** on all products, ensuring your complete satisfaction with every purchase.

Return Conditions:
- Return requests must be made within 30 days of receiving the product
- Products must be in original, unused condition with tags intact
- Original packaging and all accessories must be preserved
- Original proof of purchase is required

Return Process:
1. Log into your account or initiate a return through the link in your order confirmation email
2. Our customer service team will review your request within 24 hours and provide a Return Authorization Code
3. Once you receive the authorization code, follow the provided instructions to ship the product back
4. After receiving and inspecting the returned item, we will process your refund within 5-7 business days

Refund Method:
- Refunds will be issued to your original payment method
- Refund amount excludes original shipping charges (if applicable)
- Return shipping costs are the customer's responsibility, except in cases of product defects or incorrect items shipped

Exceptions:
The following items are not eligible for return:
- Customized or personalized products
- Opened hygiene-related items
- Digital downloads

If you have any questions regarding shipping or returns, please don't hesitate to contact our customer service team. We are here to assist you.
Contact Us：
Email address: flj14778558012@gmail.com
Whatsapp: +8613045873073