Frequently Asked Questions

L&X is not simply a gemstone bracelet brand. Founded in Yangshuo, China in 2002 by Italian-born jewelry designer Lynn, L&X combines thoughtful design, natural gemstone selection, and handcrafted techniques to create distinctive jewelry pieces. Each bracelet is developed with attention to gemstone combinations, proportions, and S925 silver details — creating a refined balance between natural materials and everyday wear.

Yes. Each L&X bracelet is developed through our own design process, focusing on gemstone combinations, proportions, silver elements, and wearing experience. Our designs are created to express the natural character of each material rather than simply assembling standard bracelet components.

L&X Exclusive Design represents our approach to creating original gemstone jewelry through carefully selected gemstone combinations, balanced proportions, signature S925 silver details, and handcrafted finishing. Each design is created as a complete jewelry piece, not simply a collection of individual materials.

Yes. L&X uses natural gemstones selected for their unique colors, textures, and natural characteristics. Because natural stones are formed by nature, slight variations in color, patterns, and mineral markings are normal and make each bracelet unique.

Each gemstone has its own natural character. Your bracelet may have small differences in color, texture, or patterns compared with product photos. These natural variations are part of the beauty of genuine gemstones.

Yes. Natural gemstones may contain small mineral marks, textures, or internal details formed during their creation. These characteristics are signs of natural materials.

We carefully consider gemstone color, texture, quality, and how each stone works together within the overall bracelet design.

Yes. Each bracelet is individually assembled and finished by hand, with attention to gemstone arrangement, comfort, and overall balance.

Before shipping, every bracelet is inspected to ensure the gemstone arrangement, silver components, structure, and finishing meet our quality standards.

L&X does not simply combine gemstones together. Each design considers gemstone combinations, proportions, silver details, and everyday wearability to create a refined jewelry piece.

Yes. Each L&X bracelet is developed through our own design process, including gemstone combinations, bead arrangement, and silver details.

L&X Exclusive Design represents our approach to creating original gemstone jewelry through carefully selected materials, balanced proportions, signature silver details, and handcrafted finishing.

Each design begins with the character of the gemstones. We consider how colors, textures, bead sizes, and silver elements work together to create a balanced and wearable piece.

The size and arrangement of each bead influence the overall appearance, comfort, and style of a bracelet. L&X carefully considers proportions to create balanced designs.

Natural gemstones bring unique colors and textures, while S925 silver adds structure and a refined modern appearance. Together they create a balance between natural beauty and contemporary jewelry design.

No. L&X focuses on original designs, careful material selection, and handcrafted finishing rather than mass production.

L&X uses S925 sterling silver for selected bracelet components, including silver beads, spacers, end caps, and clasps.

Sterling silver may naturally change over time depending on exposure to air, moisture, and chemicals. Proper care helps maintain its appearance.

Our collections include natural materials such as jade, obsidian, tiger eye, lapis lazuli, turquoise, agate, quartz, and other gemstones.

No. Natural gemstones naturally vary in tone, pattern, and texture. These differences make every bracelet individual.

Avoid prolonged exposure to water, perfumes, chemicals, and harsh impacts. Store your bracelet in a dry place when not wearing it.

Measure your wrist circumference and add approximately 1–2 cm for a comfortable everyday fit.

Many men prefer approximately 17–20 cm depending on wrist size and personal preference. Larger sizes are also available.

Many women prefer approximately 15–18 cm depending on wrist size and preferred fit.

Yes. Many L&X designs are created with balanced proportions that work well alongside watches and other everyday accessories.

Yes. Our bracelets are designed for daily styling while maintaining comfort and durability.

For eligible designs, spare beads and cord, or connection rings for certain clasp designs, may be included for future adjustments.

Eligible bracelets include additional components that may help with simple future adjustments. For major changes, we recommend contacting L&X.

Please contact us. We provide size adjustment support to help you find a comfortable fit.

Most orders are prepared within 1–3 business days before shipment.

Delivery usually takes approximately 3–5 business days after dispatch, depending on destination.

Yes. Tracking information will be provided after your order has shipped.

Yes. Every L&X bracelet comes with signature gift packaging, suitable for personal wear or gifting.

Yes. L&X offers a 30-day return policy. Items must be returned in original condition.

Please contact us with details and photos. We will review the issue and provide assistance.